Senior Personal Injury Case Manager

Bilingual English & Spanish | LATAM | 100% Remote

You already know Personal Injury? Now bring that experience to a growing U.S. law firm!

Have you managed a high volume of Personal Injury cases from beginning to end?

Do you have hands-on experience with New York PI cases?

Are you bilingual in English and Spanish and confident handling clients, insurance companies, medical providers, demands, and complex case follow-ups?

We want to hear from you!

Depending on experience we offer 45,000 - 60,000 USD Annually!

CEO Lawyer Personal Injury Law Firm is looking for an experienced Personal Injury Case Manager based in Latin America to join our growing team remotely.

This is not an entry-level position. We are looking for someone who already understands Personal Injury, has managed a significant caseload, and is ready to take ownership of cases in a fast-paced U.S. law firm.

If you know how to move cases forward, stay ahead of deadlines, communicate confidently with clients, and keep a large caseload organized, this opportunity is for you.

About the Role:

We offer +$18 USD hourly base rate + performance-based bonuses every Q!

10 days of PTO + 10 paid holidays based on your country's holiday calendar.

Annual travel opportunities based on performance.

Work 100% remotely from LATAM with a growing U.S. Personal Injury firm

Handle and take ownership of a substantial Personal Injury caseload

Work extensively with New York Personal Injury cases

Languages: English & Spanish required | Arabic is a major plus

Schedule: Monday through Friday, working 40 hours weekly.

Employment Type: Full-Time Independent Contractor

NY Personal Injury Experience:Required

What You'll Own

As a Personal Injury Case Manager, you'll be responsible for keeping cases moving while providing clients with an excellent experience throughout the process.

Client & Caseload Management

Manage a high-volume Personal Injury caseload

Conduct introductory and regular status calls with clients

Maintain consistent communication throughout the life of the case

Monitor clients' medical treatment and help prevent gaps in care

Coordinate treatment and medical referrals when necessary

Keep clients informed about case progress and next steps

Identify potential problems early and escalate them appropriately

Deliver a high level of responsiveness and client service

Claims & Insurance

Set up insurance and Personal Injury claims

Draft and send Letters of Representation

Obtain and review police reports

Follow up on insurance coverage and policy limits

Obtain Declaration Pages from applicable insurance carriers

Identify and follow up on potential MedPay coverage

Gather health insurance information

Request lien information and final lien amounts

Communicate professionally with insurance adjusters and other parties

Medical Records & Case Development

Request and track medical records and bills

Monitor client treatment

Maintain accurate provider and balance information

Coordinate with medical providers

Identify missing documentation

Organize records needed for case evaluation and demand preparation

Ensure cases are progressing toward the appropriate next stage

Demands & Resolution

Compile medical records, bills, supporting documents, and case information

Prepare and/or assist with demand packages

Draft case-related correspondence

Assist with settlement documentation and disbursements

Communicate case developments with attorneys and paralegals

Maintain accurate case notes and documentation

Litigation Support

Depending on your experience and assigned cases, responsibilities may also include:

Assisting with complaints and initial discovery

Drafting discovery responses

Monitoring service of process

Tracking litigation deadlines

Calendaring depositions and other case events

Assisting with standard motions and responses

Following up on non-party discovery requests

Supporting attorneys with trial preparation

Must-Haves

New York PI Experience Is Essential

Fluent English and Spanish

Strong spoken and written English

Extensive U.S. Personal Injury experience

Hands-on experience with New York Personal Injury cases

Approximately 4+ years of relevant PI experience strongly preferred

Proven experience managing a high-volume caseload

Strong pre-litigation case management experience

Experience drafting or preparing demand packages

Experience working directly with clients

Knowledge of insurance claims and medical treatment processes

Experience requesting and managing medical records and bills

Strong organizational and follow-up skills

Ability to manage competing deadlines without losing attention to detail

Ability to work independently and take ownership of cases

We need someone who has real, hands-on experience managing Personal Injury cases in New York and understands the pace, documentation, follow-up, and attention to detail required to successfully manage those cases.

Experience simply supporting a PI department is not enough. We're looking for someone who has personally managed a substantial number of cases and understands how to move them forward.

Who We Are

At CEO Lawyer Personal Injury Law Firm, we are dedicated to educating, empowering, and fighting for injury victims.

We are a rapidly growing U.S. Personal Injury law firm with a culture built around:

Trust | Humility | Ethics | Hunger | Education | Accountability | Respect | Teamwork

We're ambitious about where we're going, and we're looking for experienced people who want to grow with us.

Ready for Your Next Challenge?

If you have extensive PI experience, have successfully managed New York cases, are fluent in English and Spanish, and know how to take ownership of a high-volume caseload, apply today!

Originally posted on Himalayas