1. Free plan
Browsing jobs and the free account cost nothing, so there is nothing to refund.
2. 7-day money-back guarantee
If you are not satisfied with your first Pro subscription, email [email protected] within 7 days of your first payment and we will refund it in full, no questions asked. This applies once per customer.
3. Renewals
Pro renews monthly until you cancel. Cancel before the renewal date to avoid the next charge. Renewal payments are generally not refundable, but if you were charged for a renewal you did not intend, contact us within 48 hours and we will review it.
4. Cancelling
You can cancel at any time from your billing settings. Your Pro access continues until the end of the period you paid for, then your account returns to the free plan. We do not give partial refunds for unused time after the 7-day window.
5. Exceptions
We may refuse or reverse a refund where there is clear abuse, such as repeated refund requests or heavy use of paid features followed by a refund claim. Where the law gives you a right to a refund, that right is not affected.
6. How refunds are paid
Approved refunds go back to your original payment method through Stripe. Banks usually take 5 to 10 business days to show the money.
7. Contact
Send your account email and the reason for the request to [email protected]. See also our Terms of Service.