Senior Accountant (Managed Accounts Receivable)

Position Summary

Manage accounts receivable for managed hotel properties, including guest and direct-bill ledgers, aging and collections, travel-agent commission activity, payment discrepancies and reconciliation between property management and payment systems.

Job Details

Work Setup: Work from home

Shift/Schedule: Monday to Friday, 9:00 AM to 6:00 PM U.S. Eastern Time (9:00 PM to 6:00 AM Manila Time)

Holidays: U.S. corporate holiday calendar

Responsibilities

Review hotel guest ledgers, accounts receivable ledgers and direct-bill balances to identify unresolved items and collection risks.

Monitor receivable aging, follow up on outstanding balances and resolve account allocation and payment discrepancies, as well as apply payments received in the PMS against the proper folios.

Review direct-billing requests, coordinate account setup and retain the appropriate approvals and documentation.

Support weekly travel agent commission processing through TACS and relevant travel-program administration, including file uploads and supporting records.

Reconcile property management system activity against the CorPay Extranet and research payment differences to resolution.

Process or support CLC billing, invoicing and payment application for assigned accounts.

Work closely with property sales, finance and operations teams on AR cleanup, payment disputes and account-level requests.

Oversee all cash and credit card reconciliation, write-off and balance sheet submissions for applicable revenue related accounts. Will also handle chargeback disputes.

Maintain reconciliations, audit trails and accurate updates for assigned AR portfolios.

Qualifications

At least 2 years of experience in accounts receivable, collections, direct billing or account reconciliation supporting multiple business units.

Ability to investigate ledgers, payment applications and aging, explain discrepancies, and communicate with operating teams.

Solid Excel capability and experience with an ERP, AR or property accounting platform.

Strong organization, sound judgment and attention to confidential financial information.

Nice to Have

Hospitality or managed-property AR experience.

Experience with Opera PMS

Experience supporting direct billing approval workflows and travel-agent commissions.

Experience with Airline or Cruise line AR workflows

Originally posted on Himalayas