At a glance
Work style
Fully remote
Job type
Full Time
Pay
EUR 920-1,900
Open to
Portugal
Languages
English, French
Posted
November 1, 2026
Perks mentioned
Check the full description before you apply.
About the role
Category: Communications
Location:
Location: Remote – Portugal
Contract: Full-time
Start Date: 17 April
Schedule: Rotating shifts between 07:00 and 21:00
Do you speak French and English fluently and enjoy helping people?
We are currently looking for a Bilingual French & English Customer Consultants
This is a fully remote position in Portugal, offering the opportunity to work in an international environment while supporting a globally recognised brand.
Your RoleAs a Customer Consultant, you will ensure that members receive high-quality support and a seamless streaming experience.
Your responsibilities will include:
Providing support to French-speaking customers via phone, email and chat
Troubleshooting technical and account-related issues
Guiding users through platform features and functionality
Ensuring an excellent customer experience at every interaction
Gathering customer feedback to support service improvements
What We’re Looking For
Fluent French and English (C1/C2 level)
Previous customer support experience is a plus
Strong communication and problem-solving skills
Ability to work in a fast-paced digital environment
Customer-focused mindset
Salary & Benefits
Monthly Compensation Package:
Base Salary: €920
Performance Bonus (max):€360
Language Allowance (French + English):€250
Meal Allowance: €10.20/day (≈ €214/month)
Assiduity Allowance: €110
Flex Work Allowance: €60
Total potential monthly package: approx. €1,900+
OfferRemote work within Portugal
Permanent contract after 6 months
Health insurance
Multicultural and international environment
Career development opportunities
Schedule
Rotating shifts between 07:00 and 21:00
Monday to Sunday
Data Privacy Notice (GDPR)
By submitting your application, you consent to the processing of your personal data for recruitment purposes in accordance with the General Data Protection Regulation (GDPR). Your data will be processed confidentially and will only be used for the purposes of evaluating your application.
Details
Originally posted on Himalayas
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