At a glance
Work style
Fully remote
Job type
Full Time
Open to
United States
Posted
November 5, 2026
Apply before
January 4, 2027
Check the full description before you apply.
About the role
Digital Customer Experience Manager is responsible for enabling delivery of multi-channel digitally-enabled customer interactions. Digital Customer Experience Manager will also contribute to the identification and design of digital tactics that improve performance across all aspects of the EventHomes.com platform.
Evaluate all aspects of the customer experience using data and analytics.
Provide insight and suggestions for improvement to increase customer experience (CX).
Craft messages and design initatives towards EventHomes.com
Provide first and second hand research on contributing towards improving CX.
Promote EventHomes.com fun and energizing culture.
Conduct research directly with customer groups.
Provide competative analysis of EventHomes.com competitiors.
Manage CX data and initiatives at all levels of EventHomes.com
Use industry-best monitoring of EventHomes.com brand as it relates to CX.
Conduct surveys and measure NPS and other critical metrics.
Originally posted on Himalayas
How this role compares
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