Customer Care and Client Support Remote

Headquarters: Alexandria, Virginia, United States URL:https://jobs.workable.com/company/7L2FzU15AMzMKn9txgLfbp/jobs-at-dln-consulting-group

Job Title: Customer Care & Client Support — Remote Company: DLN Consulting Group Location: Remote Job Type: Full-Time

Description DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution. If you are passionate about helping people and thrive in a remote environment this role is for you.

Requirements

High school diploma required; Associate’s or Bachelor’s degree preferred

1–3 years of customer service or client support experience

Excellent verbal and written communication skills

Strong problem-solving ability and patience under pressure

Proficient with email, CRM tools, and video conferencing platforms

Reliable internet connection and dedicated home workspace

Ability to manage multiple client accounts simultaneously

Professional, empathetic, and solutions-focused attitude

Benefits

Fully remote position

Flexible scheduling options

Paid training and onboarding

Career advancement opportunities

Collaborative and supportive team culture

Performance-based incentives

To apply:https://weworkremotely.com/remote-jobs/dln-consulting-group-customer-care-and-client-support-remote