UX Lead

UX LEAD(Logistics & Supply Chain, Web and Mobile)

£525.00 pd

Inside IR35

12 months

Remote first, London visits (workshops)

Web & Mobile experience

I am partnered with a leading consultancy who have partnered with a global supply chain and logistics firm to help deliver evolution and innovation to their experience across web and mobile.

The mission:

Provide global UX leadership across web and mobile, establishing consistent, intuitive and connected customer experiences that reduce effort, improve task completion and support the broader strategy for customers experience.

Core accountabilities

Establish global UX principles, standards, design governance and success measures.

Own design system governance and reusable experience patterns.

Guide end-to-end customer journeys across domains and channels.

Provide UX direction and assurance across product and implementation teams.

Embed research, analytics and usability validation throughout delivery.

Identify and address fragmented experiences, inconsistencies & cross-domain friction.

Critical experience

Senior UX, product or interaction design leadership

Proven UX strategy and design-system scaling

Complex E2E journey design

Global, multi-domain, multi-system digital experience

Influence across product, business, content, regional and technology teams

Intended outcomes

Consistent UX across domains, channels and journeys

Less customer effort, higher task completion

Adoption of shared standards and reusable patterns

Less design inconsistency and avoidable delivery rework

UX embedded early, before build

Get in touch to find out more and/or apply:

UX LEAD(Logistics & Supply Chain, Web and Mobile)

£525.00 pd

Inside IR35

12 months

Remote first, London visits (workshops)

Web & Mobile experience

*Rates depend on experience and client requirements