At a glance
Work style
Fully remote
Job type
Contractor
Experience
5+ years
Open to
Australia
Languages
English
Posted
October 13, 2026
Check the full description before you apply.
About the role
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Customer success / support operations Evaluator Type:Contract Compensation:$80–$120/hour Location:Remote
Role Responsibilities
Evaluate AI-generated artifacts against domain-specific quality rubrics.
Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
Provide clear, structured written feedback to improve AI-generated work products.
Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
Work independently and asynchronously to meet deadlines and ensure high-quality evaluations.
Qualifications
Must-Have
5+ years of relevant professional experience in Customer success / support operations.
Native or professional fluency in English.
Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).
Preferred
Advanced degree (Master's or higher) from a reputable institution.
Application Process (Takes 20–30 mins to complete)
Upload resume
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Resources & Support
For details about the interview process and platform information, please check:
For any help or support, reach out to:
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Originally posted on Himalayas
How this role compares
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