Amazon Account Strategist

ABOUT THE ROLE

You're the operational heartbeat of a fast-moving Amazon agency Pod. You keep accounts healthy, clients happy, and your team unblocked — every single day. If you thrive on ownership, love the Amazon ecosystem, and want to grow fast inside a team that actually invests in you, read on.

You report directly to the Brand Manager and work in close coordination with a PPC Specialist and Graphic Designer. Together, your Pod manages 10-15 Amazon brand accounts at the highest standard.

WHAT YOU'LL OWN

1. Listing Content & SEO

Keyword research, title and bullet copy, A+ content body text, backend search terms

Optimize listings for Rufus and Cosmo (Amazon AI); manage flat file bulk uploads

CTR and conversion rate A/B testing, indexation and keyword tracking reports

Phase 1–4 SEO strategy, competitor research, and keyword placement files

2. Creative & Image Management

Develop main image optimization ideas and write clear design briefs for the GD team

Review designer output, coordinate revisions, and upload finals to Amazon

Manage A+, Premium A+, and Brand Store design end-to-end

3. Account & Catalog Management

Day-to-day Seller Central operations across all assigned accounts

Resolve suppressed ASINs, catalog errors, and Seller Support cases

Monitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings, and account health

4. Client Management

Handle technical queries and operational updates; always keep the Brand Manager looped in

Prepare biweekly client decks, track wins, and maintain 30/60/90 day account strategies

Run SKU-level profitability analyses and surface margin improvement opportunities

5. Graphic Designer Coordination

Ensure the Graphic Designer always has a full workload — listing images, A+, Brand Story, Storefront

Provide clear briefs with reference images and communicate client expectations precisely

Review designed assets, coordinate revisions, and obtain client approval before uploading

6. Task & ClickUp Management

Keep daily capacity workload up to date in ClickUp every single day

After every meeting, ensure all action items are captured as tasks with due dates

Flag blockers immediately — never let missed goals go unaddressed

7. Growth & Strategy

Develop growth strategies aligned with client goals; share recommendations with the Brand Manager

Coordinate with PPC on keyword lists, TACoS targets, and campaign performance

Implement at least one category-specific strategy per quarter (out-of-the-box thinking required)

8. Reporting & Documentation

Submit daily check-ins and weekly summaries

Build and maintain SOPs for AM-related processes

Maintain task records and client data on Airtable and Google Drive

HOW YOU'LL BE MEASURED

You'll be evaluated across five dimensions — and you'll always know exactly where you stand.

Client Health & Retention

Zero client churn — the target, every quarter

Sub-8-hour average response time to client emails and Slack

NPS and client satisfaction: clients feel known, heard, and valued

Revenue & Growth

Month-over-month and year-over-year revenue growth across managed accounts

TACoS trend: maintaining or improving while scaling revenue

Buy Box % maintained and improved on key ASINs

Listing & Content Quality

Number of listings improved per month (copy, images, A+ content)

Measurable CTR and CVR lift from listing changes

Suppressed and error listings resolved promptly

Operational Discipline

90%+ ClickUp task completion rate — overdue tasks target: zero

Daily check-ins submitted on every working day

At least one automation or AI project implemented per quarter

Initiative & Leadership

Proactive recommendations to clients: pricing, launches, deals, channel strategy

SOPs created, templates built, team knowledge shared

New Amazon knowledge demonstrated weekly in Pod meetings

Requirements

WHO YOU ARE

You're not a task-ticker. You're an operator who thinks like a strategist, communicates like a pro, and takes pride in accounts running flawlessly. You spot problems before clients do. You bring answers, not just questions. You want to grow — and you're willing to put in the daily work to get there.

✓ Hands-on Amazon Seller Central experience

✓ Strong written communication — clients never feel left in the dark

✓ SEO knowledge: keyword research, listing copy, indexation

✓ Organized, deadline-driven, zero-ghost policy on client messages

✓ Excited by AI tools and automation — not intimidated by them

✓ Comfortable managing 10–12 accounts and coordinating a Graphic Designer's daily workload

✓ Proactive by nature — you surface opportunities, not just status updates

TOOLS YOU'LL MASTER

Amazon Seller Central · Helium 10 · Data Dive · ClickUp · Slack · Notion · Claude AI · Google Gemini · Figma · MyRealProfit · tl;dv · Listing Optimizations AI · Google Workspace · Airtable · Zoom

Mastery of each tool is non-negotiable. Tutorial and onboarding videos for all tools must be completed before your start date.

Benefits

WHY GIGABRANDS

OUR CORE VALUES

These are operating principles, not wall art. Every decision, email, and recommendation runs through them.

Be a Moral Human

Integrity in every client interaction, every strategy, every decision. Do right by your clients, teammates, and the people around you.

Improve 1% Daily

One automation. One new insight. One sharper question per meeting. Compound growth applies to people, not just businesses.

Extreme Ownership

No blame. No excuses. If it's on your account, it's on you — and you'll fix it. Act as the missile defense system that intercepts problems before they hit the client.

Solve, Don't Escalate

Before raising an issue, ask: what's my proposed solution? Bring answers, not just questions.

Make an Impact

Focus on meaningful results. Everything you do should move the needle for your clients and for GigaBrands.

Fail Forward

Bold strategies are encouraged. Identify failures quickly, document the learning, and pivot. Don't be afraid to try.

BENEFITS

🌍 Fully Remote, Always

Work from anywhere in the world, year-round. No return-to-office surprises — ever.

🏖️ PTO After Probation

Earn paid time off after successfully completing your probationary period. We believe in rewarding commitment.

⚡ Real Growth, Fast

Weekly upskilling, GigaBrands University access, and a team that celebrates 1% improvements every day. Your growth here is deliberate and measurable.

🤝 Culture That Means It

Core values aren't wall art here — they're discussed and applied at every Pod meeting. Ownership, boldness, and failing forward are genuinely rewarded.

🛠️ Best-in-Class Toolstack

Claude AI, Helium 10, Data Dive, Figma, ClickUp — you'll become expert-level across all of them, making you more valuable everywhere you go.

👥 Tight-Knit Pod Structure

Work directly alongside a Brand Manager, PPC Specialist, and Graphic Designer. Collaboration is the operating model, not a nice-to-have.

Originally posted on Himalayas