About the role
Assistant Property Manager – Remote | U.S. Hours
Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours Schedule: Flexibility required for tenant schedules, leasing deadlines, and occasional property emergencies
About the Role
At Pavago, one of our clients is hiring an Assistant Property Manager to support the day-to-day operations of residential, commercial, or mixed-use properties.
This is a hands-on property operations role focused on:
Tenant relations and communication
Leasing and renewals
Rent collection and delinquency tracking
Maintenance and vendor coordination
Property management systems
Compliance and tenant documentation
Owner and portfolio reporting
You’ll serve as the right hand to the Property Manager, ensuring tenants receive timely support, vendors stay coordinated, records remain accurate, and property operations run smoothly.
If you have 2+ years of property management or real estate operations experience and hands-on experience with AppFolio, Yardi, Buildium, or similar property management software, this role is a strong fit.
What You’ll Own
Tenant Relations & Communication
Serve as the first point of contact for tenant questions regarding:
Rent and payments
Lease terms
Property policies
Maintenance requests
Respond professionally and promptly to tenant concerns
Document tenant interactions within AppFolio, Yardi, Buildium, or similar systems
Manage communication for:
Move-ins
Move-outs
Lease renewals
Escalate complex issues to the Property Manager when appropriate
Leasing & Renewals
Draft and process:
New leases
Lease amendments
Renewals
Manage signatures and documentation through DocuSign, Dotloop, or similar platforms
Pre-screen prospective tenants
Schedule property showings
Collect and organize rental applications
Ensure leasing documentation is complete and processed on time
Support property marketing across:
Zillow
Apartments.com
Craigslist
MLS syndication platforms
Rent Collection & Financial Administration
Track rent payments and outstanding balances
Apply late fees according to property policies
Follow up professionally on delinquent accounts
Prepare weekly delinquency reports
Assist with monthly owner statements
Record and reconcile:
Deposits
Refunds
Security deposits
Maintain accurate financial records within property management systems
Maintenance & Vendor Coordination
Create and manage maintenance work orders
Coordinate scheduling between tenants and vendors
Track maintenance requests from submission through completion
Keep tenants updated on maintenance status
Follow up with vendors to prevent delays
Confirm work has been completed satisfactorily
Verify vendor invoices against completed work before routing them for approval
Help ensure maintenance requests are resolved within established SLA timelines
Compliance & Property Documentation
Maintain complete and organized tenant files, including:
Leases
Notices
Inspection records
Applications
Compliance documents
Ensure documentation remains accurate and audit-ready
Support adherence to:
Fair Housing requirements
Local landlord-tenant laws
Internal property management policies
Track important lease, renewal, and compliance deadlines
Portfolio & Operational Support
Support Property Managers with portfolio-level reporting
Track:
Occupancy
Vacancy
Turnover
Leasing activity
Rent collection
Maintenance performance
Assist with owner reporting and operational updates
Handle administrative projects and ad hoc property-management requests
Keep property systems current and organized
Requirements
Must-Have
2+ years of experience in:
Property Management
Real Estate Operations
Leasing Administration
Similar property operations roles
Hands-on experience with property management software such as:
AppFolio
Yardi
Buildium
Similar platforms
Familiarity with lease agreements and leasing workflows
Understanding of tenant communication and rent collection processes
Familiarity with Fair Housing and landlord-tenant regulations
Strong Microsoft Office and Google Workspace skills
Excellent written and verbal English communication
Strong organizational and multitasking skills
Ability to work independently during U.S. business hours
Nice to Have
Experience supporting portfolios of 100+ units
Experience with residential, commercial, or mixed-use properties
Familiarity with multi-state landlord-tenant requirements
Exposure to:
Property accounting
Owner statements
Security deposits
Financial reporting
Experience coordinating multiple vendors and maintenance requests
Strong knowledge of leasing and property-management workflows
What Makes You a Strong Fit
You:
Communicate confidently and professionally with tenants, vendors, and owners
Can manage multiple properties, requests, and deadlines simultaneously
Stay organized even when priorities change quickly
Balance tenant experience with operational and business requirements
Follow through until issues are fully resolved
Pay close attention to lease, financial, and compliance details
Proactively identify problems instead of waiting for them to escalate
Take ownership of day-to-day property operations
What a Typical Day Looks Like
You may:
Respond to tenant inquiries and maintenance requests
Update tenant interactions in AppFolio, Yardi, or Buildium
Process leases and renewals
Track rent payments and follow up on delinquencies
Schedule vendors and monitor open work orders
Confirm maintenance completion with tenants
Review vendor invoices
Update occupancy and leasing trackers
Organize tenant and compliance documentation
Prepare reports for Property Managers and owners
In short: you keep tenants supported, vendors coordinated, leases and records accurate, and day-to-day property operations moving efficiently.
Key Metrics for Success
≥95% on-time rent collection
Zero missed lease renewals or compliance notices
Maintenance requests resolved within SLA timelines
Accurate and timely owner reporting
Complete and compliant tenant documentation
Strong tenant communication and responsiveness
Accurate property management system records
Reliable occupancy and leasing tracking
Why This Role Stands Out
Hands-on ownership across core property management operations
Direct exposure to tenants, vendors, owners, and Property Managers
Experience across:
Leasing
Tenant relations
Rent collection
Maintenance
Compliance
Property reporting
Fully remote environment aligned with U.S. business hours
Opportunity to grow into:
Property Manager
Senior Property Manager
Portfolio Coordinator
Real Estate Operations Manager
Interview Process
Initial Phone Screen
Video Interview with Pavago Recruiter
Practical Task – Lease Renewal or Mock Maintenance Request
Client Interview
Offer & Background Verification
Apply Now
If you:
Have hands-on property management experience
Know AppFolio, Yardi, Buildium, or similar systems
Are comfortable communicating directly with tenants and vendors
Can manage leases, rent collection, maintenance, and documentation
Thrive in fast-paced, detail-oriented property environments
We’d love to hear from you.
Apply today and help keep property operations organized, responsive, compliant, and running smoothly.
Important: Spark Hire Video Interview
As part of our application process, qualified candidates will be invited to complete a one-way video interview through Spark Hire.
This is your opportunity to introduce yourself and highlight your experience with property management, tenant relations, leasing, rent collection, maintenance coordination, and platforms such as AppFolio, Yardi, or Buildium.
Please complete your Spark Hire interview promptly after receiving the invitation. Candidates who do not complete the video interview may not move forward in the hiring process.
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Originally posted on Himalayas
